Shipping Policy
Delivery Coverage
Bazirio delivers to supported regions based on order location and product availability. Additional delivery areas may be supported upon request.
Delivery Timeframes
- Standard delivery: 2–5 business days
- Express delivery: 1–2 business days (where available)
- Delivery times may vary during holidays or peak seasons
Shipping Fees
Shipping fees are calculated based on location, package size, and delivery method. Final shipping costs are displayed before order confirmation.
Order Processing
Orders are processed within one business day. Once shipped, customers receive confirmation and delivery details where applicable.
Exchange Policy (No Returns)
Bazirio does not offer refunds or returns. Exchanges are provided only under eligible conditions.
Exchange Eligibility
You may request an exchange within 7 days of delivery if:
- The item is defective or damaged upon arrival
- An incorrect item was delivered
- The item significantly differs from its description
Exchange Process
- Contact our support team within 7 days of delivery
- Provide your order number and clear images of the issue
- Once approved, exchange instructions will be shared
- A replacement will be dispatched after inspection
Exchange Conditions
- Items must be unused and in original packaging
- Tags and accessories must be intact
- Exchanges are subject to product availability
Non-Exchangeable Items
- Personal care or hygiene products
- Digital or downloadable items
- Items marked as “final sale”
- Perishable goods
Need Assistance?
If you have questions regarding shipping or exchanges, please contact us:
Email: support@bazirio.com
WhatsApp: +255 795 131 540